Carnatter is a trading style of Automotive Software Solutions Ltd T/A Clear Vehicle Data (company number 11256103) whose registered office is at 7 Reeves Way, South Woodham Ferrers, Essex CM3 5XF.
Automotive Software Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.Carnatter.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is required when selecting and accepting the Terms & Conditions on our website.
Our Site is owned and operated by Automotive Software Solutions T/A Clear Vehicle Data, a limited company registered in England under company number 11256103.
Registered address: 7 Reeves Way, South Woodham Ferrers, Essex CM3 5XF
Main trading address: 7 Reeves Way, South Woodham Ferrers, Essex CM3 5XF
Data Protection Officer: Tim Hudson
Email address: tim@clearvehicledata.com
Telephone number: 01245 860627
Postal address: 7 Reeves Way, South Woodham Ferrers, Essex CM3 5XF
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
In order to provide you with the services you require and to keep you up to date with other products and services we think you might be interested in we may collect and keep a record of personal information. This information may include (amongst other things): your name, address, e-mail address, telephone/mobile, vehicle registration and other vehicle specific information, credit card/bank or other payment details
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
| What We Do | What Data We Use | Our Lawful Basis |
|---|---|---|
| Supply our products AND/OR services to you | Your email address | Dealing with your requests and enquiries in relation to providing our Vehicle Report |
In some cases, third-party payment processing service providers may be utilised for handling payment processing in connection with the services or products we provide to you. In such cases, we do not store, collect, or process your payment card and/or financial details. That information is provided directly to the third-party payment processing service providers by you and the usage of your personal data by them is governed by their privacy policy. The payment processing service providers we partner with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment and financial information.
The payment processors we partner with are:
Stripe – Their privacy policy can be viewed at https://stripe.com/us/privacy
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of Data | How Long We Keep It |
|---|---|
| Contact information including email addresses | 3 years |
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.
The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: support@clearvehicledata.com
Telephone number: 01245 860627
Postal Address: 7 Reeves Way, South Woodham Ferrers, Essex CM3 5XF
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date. This Privacy Policy was last updated on 1st February 2021.